Terms of service

Welcome to Kawaii Skin Lab. By visiting our website, viewing our products, or completing a purchase, you agree to these Terms of Service. These Terms apply to all visitors, customers, and users of our online store.

If you do not agree with these Terms, please do not use our website or services.

Store Information

Store Name: Kawaii Skin Lab
Address: 212 Waldemar Ave #218, East Boston, MA 02128, United States
Phone: 954-288-3908
Email: support@kawaiiskinlab.com

Website Use

You agree to use our website only for lawful and appropriate purposes. You must not use our store, products, or services for illegal activity, fraud, abuse, unauthorized access, or any action that may harm our website, business, or other users.

We may refuse service, cancel orders, or restrict access if we believe these Terms have been violated.

Product Information

We make reasonable efforts to keep product descriptions, images, prices, promotions, and availability accurate. However, errors or updates may occasionally occur.

Kawaii Skin Lab reserves the right to correct mistakes, update product details, change prices, limit quantities, or discontinue any product at any time without prior notice.

Orders and Payments

When placing an order, you agree to provide accurate and complete billing, shipping, contact, and payment information.

All payments are processed securely through third-party payment providers available at checkout. Kawaii Skin Lab does not store your full credit card or payment details.

We may refuse, cancel, or limit any order due to suspected fraud, incorrect information, payment issues, product unavailability, pricing errors, or violation of these Terms.

Shipping and Delivery

Shipping methods, costs, and estimated delivery times are shown at checkout or explained in our Shipping Policy.

Delivery times are estimates only and may be affected by shipping carriers, holidays, weather, customs processing, incorrect addresses, or circumstances beyond our control.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please review that policy before placing an order.

We reserve the right to decline any return or refund request that does not meet our policy requirements.

Privacy and Personal Information

Your personal information is collected, used, and protected according to our Privacy Policy. By using our website, you agree to the handling of your information as described in that policy.

Third-Party Services

Our website may include third-party apps, tools, payment processors, or external links. These third-party services operate independently from Kawaii Skin Lab.

We are not responsible for third-party content, policies, security, services, errors, or actions. Your use of third-party services is at your own risk.

Prohibited Activities

You may not use our website to submit false information, upload harmful code, interfere with website security, violate intellectual property rights, collect personal information without permission, or engage in abusive, fraudulent, or unlawful conduct.

Any prohibited activity may result in termination of your access to our store.

Disclaimer

Our website, products, and services are provided on an “as is” and “as available” basis unless otherwise stated.

We do not guarantee that our website will always be secure, uninterrupted, error-free, or that every product will meet your personal expectations.

Limitation of Liability

To the fullest extent permitted by law, Kawaii Skin Lab shall not be liable for any direct, indirect, incidental, special, or consequential damages related to your use of our website, products, or services.

Indemnification

You agree to hold harmless Kawaii Skin Lab, including its owners, employees, partners, suppliers, and service providers, from any claim, loss, damage, or expense caused by your violation of these Terms or any applicable law.

Governing Law

These Terms of Service are governed by the laws of the United States and the applicable laws of the State of Massachusetts.

Updates to These Terms

We may update or revise these Terms of Service at any time. The latest version will be posted on our website.

Your continued use of our website after changes are posted means you accept the updated Terms.

For questions about these Terms of Service, please contact us:

Kawaii Skin Lab
212 Waldemar Ave #218, East Boston, MA 02128, United States
Phone: 954-288-3908
Email: support@kawaiiskinlab.com