Shipping policy

Shipping Policy

Thank you for choosing Kawaii Skin Lab. We aim to process each order carefully and provide a dependable shipping experience for customers in the United States.

Shipping Area

We currently ship orders within the United States only.

Processing Time

Orders are normally processed within 1–2 business days after payment is successfully confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options

Shipping Method Estimated Delivery Time Fee

Standard Delivery 3–5 business days $8.00

Expedited Shipping 2–3 business days $15.00

Estimated delivery time starts after your order has been processed and handed over to the shipping carrier.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details when available. Please allow a short time for tracking information to update.

Shipping Address

Please check your shipping address carefully before placing your order. Kawaii Skin Lab is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete address information.

Delivery Problems

Delivery may be affected by carrier delays, weather, holidays, or other unexpected circumstances beyond our control. If your package is delayed, lost, or arrives damaged, please contact us so we can help with the next steps.

For any shipping-related questions, please contact us:

Kawaii Skin Lab

212 Waldemar Ave #218, East Boston, MA 02128

Phone: 9542883908

Email: support@kawaiiskinlab.com